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Customer Service



Please Please input your Service Number On surface of shovel(For Shovel WJQ-308 and WJQ-308 II):


The Customer Service:

  • If damaged due to any reasons within 3 years.Please send us SN and photos.
  • We can  resend replacement to you free.
  • Please send email to
  • Lifelong service.


  • To USA,ship from US warehouse,about 3-6 days.(Only Shovel WJQ-308,Not include other items)
  • To USA/Canada/Australia/France/Russia about 7-15 China Post
  • To Most European countries,DHL/FedEx/TNT,about 5- 10 days.
  • To Other countries,about 10-25 days.via air mail with tracking number.